How to contact CoinEx customer service
Method 1: Online contact
1. Click on [Help] at the bottom right corner of the interface
2. Enter "Google" in the search box, then press search
3. Click on [contact ...
How to Deposit and Trade Crypto at CoinEx
How To Deposit in CoinEx
How to Deposit Cryptos in CoinEx [PC]
1. Visit coinex.com and log in to your account successfully, choose [Deposit] in the drop-down menu of [As...
How to Verify Account in CoinEx
What is the Use of ID Verification?
ID Verification affects the 24-hour Withdrawal Limit for CoinEx account only, and it does not affect the use of other functions on CoinEx.
...
How to Sign Up and Deposit in CoinEx
How to sign up an account in CoinEx
How to Sign up a CoinEx Account [PC]
1. Go to the official website of CoinEx www.coinex.com, and then click [Sign up] at the right co...
What is Two-factor Authentication and How is it useful in CoinEx
Two-factor authentication (also known as 2FA or 2-Step Verification) is a technology that provides identification of users through the combination of two different components. In t...
How to set up your whitelist for CoinEx emails
Set up your Gmail whitelist
1. It is recommended to use Chrome to visit the website [https://www.googel.com/mail] on PC, and then sign in to your Gmail account.
2. After ...
How to Buy Cryptocurrency in CoinEx
The Purpose of Purchasing Cryptocurrency on CoinEx
Different from the common "C2C" mode, CoinEx use "C2B" mode to provide special service of purchasing cryptocurrency. User cou...
What is Disabling an Account and how to Set it Up in CoinEx
What is the use of disabling an account?
You can protect the security of your account immediately through the [Disable Your account] function when you receive [Unknown Sign-in]...
How to bind Google Authenticator in CoinEx
What is Google Authenticator?
Google Authenticator is a TOTP authenticator. Its verification code is based on natural variables such as time, historical length, physical object...
How to Check and Manage Login Status & Sign-in History in CoinEx
What is the login status?
The login status refers to the status of logging in. When you log in CoinEx account successfully, your browser or App will automatically save your log...
How to make spot trading in CoinEx
1. Visit CoinEx website www.coinex.com, log in your account and then click [Exchange].
2. Description for spot trading page:
Description for spot trading page
1 -...
How to check TXID in CoinEx
The transaction ID can be found on [Deposit records] after deposit. You can check its real-time status on the corresponding blockchain explorer for more transaction details.
...
